Delivery Information

When items available for despatch from stock and suitable for delivery by parcel carrier, next working day is standard. heavy, high volume and palletised products will normally be delivered within 2-4 working days from dispatch.

Delivery Pricing

  • Express delivery on stocked items: £8.00 Ex VAT
  • Delivery includes insurance
  • Orders over £100 online: Free delivery

Who delivers your parcels

DHL deliver the majority of our parcels. DHL is present in over 220 countries and territories across the globe, making it the most international company in the world.

DHL is part of the world’s leading postal and logistics company Deutsche Post DHL Group, and encompasses the business units DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight and DHL Supply Chain.

Return of Goods

Goods ordered incorrectly through customer error can be only returned, if agreed in advance with the customer service department: a re-stocking charge of 25% will apply.

Any items cut and prepared to special sizes are not returnable.

Goods supplied incorrectly by Kaisertech or goods delivered damaged in transit or faulty will be exchanged provided the customer service department is notified within 5 day of despatch.