Cookie Policy


A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Should you agree to this, which you are able to simply do through the cookie notice you will see when you visit our website, the file will be added. Cookies have various different functions, but essentially they are used to allow websites to respond to you as an individual and how you use it.

Cookies in no way give us access to your computer or any information other than the data you choose to share with us. We use cookies to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping basket at any time; if you do not accept cookies, you will be unable to use this website for shopping purposes, only for browsing and research.

Some of our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form. Where there is a login process relating to buying products or services from us we also use cookies to store personal registration information so that you do not have to provide it to us again on subsequent visits. The cookies we use on this website are set out in the table below, with some information explaining how they are used.

You can choose to accept or decline cookies when you enter our website and see the cookie notice. You are also able to disable cookies on your computer by changing the settings in the preferences or options menu in your browser. Do not track (DNT) is a feature offered by some browsers, with some newer browsers offering it as default. If you enable it, it sends a signal to websites to request that your browsing isn't tracked, for example by third party ad or social networks, or analytic companies. You can also delete any cookies that are already stored on your computer’s hard drive.

To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit

If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site. Alternatively, you may opt out of receiving information from us by email, telephone, fax or post. You can call us on +44 (0)23 8065 0065 between 8.30am and 5pm or you can email us on [email protected].

Name Domain Description Expiry
__utmc Set by Google Analytics. Used to check approximately how fast people leave: when a visit starts, and approximately ends. Session
all_RyDgsSBXVzZXJzGOa0qQQM-cd_pubnub_visitor, all_RyDgsSBXVzZXJzGOa0qQQM-site_visit_time, all_RyDgsSBXVzZXJzGOa0qQQM-visit_count Set by Pubnub. Records current visitor information. Session
__utmt Set by Google Analytics. It is used to throttle the request rate for the service - limiting the collection of data on high 2 traffic sites. 10 minutes
__utmb Set by Google Analytics. Used to check approximately how fast people leave: when a visit starts, and approximately ends. 30 minutes
frontend Set by Magneto. This stores all the information about your current and previous visits, whether you are logged in or browsing the site as a guest. 1 day
frontend_cid Set by Magneto. This sets the visitors sesssion ID on the server. 1 day
__utmz Set by Google Analytics. Records whether the visitor came from a search engine (and if so, the search keyword used), a link, or from no previous page (e.g. a bookmark). 6 months
__cfduid Used to override any security restrictions based on the IP address the visitor is coming from. Used by our security layer. 1 year
__utma Set by Google Analytics. Stores the amount of visits (for each visitor), the time of the first visit, the previous visit, and the current visit. 2 years
lo_session_in, _lorid, __lotl, _lo_v, _lo_u, _lo_uid Set by Lucky Orange. Used to record visitor information such as unique identifier, total visits and visitors recording identifier. Various