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Vision Systems

Frequently asked questions to learn before contacting support.

Do the vision systems that you sell come with a warranty?

The microscopes and other vision systems that you can purchase through Kaisertech come with a 1-year warranty. For more in-depth information on our warranty policy, read the Kaisertech warranty policy here.

Can the Mantis IOTA lenses be interchanged?

The Mantis IOTA lenses have a bayonet style fit. This enables them to be easily changed by the operator.

What types of microscope can I purchase?

We offer two main types of microscope on our website. You can also call up to arrange a demonstration for these. They are as follows.

Digital Microscope – Ideal to capture and share imagery, digital microscopes are crafted to last. With powerful magnification capabilities and their user-friendly design, they are the ideal investment.

Stereo Microscope – Offering both exceptional value and high performance value, stereo microscopes are capable of 320x magnification (dependant on product).

The application that you are intending to undertake will likely determine which of the either stereo or digital microscopes you choose from. If you need any help with this feel free to give our team a call on 023 8065 0065. They will be able to give you expert advice for your purchase decision.

Can a wireless mouse be used to control the VE Cam?

With a combination of both wireless mouse and WiFi screen mirroring, you can set up and control the VE CAM with no physical connection.

Can You Capture & Record 4K Images/Videos With The Makrolite 4K?

Yes, this is included as standard with the PC version. With the console version of the Makrolite you will need the 4K video recorder accessory. Mention this to our team for this to be built into any quote requests.

What is the field of view in terms of a microscope?

The field of view (FOV) is the visible area that you can see when looking through the optical device. As the power of your magnification increases, the field of view shortens. This also works in reverse with an increased FOV, there is a reduced magnification.

Can The WiFi be turned off on the VE CAM?

Yes

What Screens Can Be Used With The Makrolite?

You can couple your own standard 4K screen with the Makrolite. Common screen sizes to be used with the Makrolite range from 15” to 28” monitors.

Can you provide training for operating the vision systems?

We strive to create an aftercare service to ensure that you are fully satisfied with the product you have purchased. Along with an abundance of helpful resources, we can also aid you in installation of the vision system.

Should you need a hands on display of how to operate the system, you can book in a demonstration with one of our highly trained experts. They can walk you through the use of the product, giving helpful tips and advice. You can also get a chance to be hands on with the product and try it out before you purchase. Should you wish to book in a demonstration contact our team today through our demonstrations booking page.

Can two magnifications be displayed at once on a screen?

Yes, when using the area magnifier feature it allows for two magnifications to be seen at once.

Can My Own PC Be Used With The Makrolite 4K?

We always recommend that you purchase the PC with your Makrolite, as this comes preinstalled with the 4K capture card. However, should you wish to source your own, speak with one of our team, who can provide you with the required specifications.

Is there any way to control the VE CAM if my hands are busy manipulating the subject?

There is a footswitch that allows you to save a favourite 3 to 23 selectable features can be accessed.

What Is Required To Operate The Makrolite 4K?

For typical use of this unit you will require the following: An objective lens, a stand, a 4K monitor.

If you are planning on using the PC version you will also require a PC that has a 4K capture card and ViPlus software to operate with the Makrolite.

The following is included with the Makrolite 4K purchase as standard: Makrolite 4K camera, ring-light, console, cables (PSU, HDMI, micro-USB), and a users guide.

Does The Makrolite 4K Have A Sub-Stage Lighting Option?

Yes, this is a standard feature on the bench stand, including dimmer control.

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If you can't find your question answered here or would like more information, please give us a call, email us or use the chat box (bottom right of your screen) to get an answer quickly.

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