Frequently asked questions to learn before contacting support.

My PA120/AM120 tweezers are not heating up, what should I do?

The AM120 & PA120 tweezers require each of the cartridges to be properly aligned and tightened. A small flat head screw locks in each cartridge (located on the body of the tweezer handpiece). If this is not properly tightened, the station will view it as an open circuit and subsequently provide no heat.

How can I extend the life of my JBC soldering cartridges?

To extend the life of your soldering cartridges there are several factors that must be taken into account. We recommend to not exceed a temperature of 370ºC. Our extensive research into JBC soldering tools show that 90% of solder joints perform optimally at 350ºC. Ensure that the force you apply to the soldering iron does not exceed its own weight.

Are there any simple tips for the desoldering process?

Our experts have put together some of the most helpful tips for desoldering. Click here and follow the instructions for a smooth desoldering experience!

How long is the warranty on JBC soldering equipment?

All the JBC equipment we sell comes with a 2-year warranty, guaranteeing your soldering units against all manufacturing defects. It will cover you for the replacement of defective parts and all necessary labour. The warranty will not cover product wear due to use or misuse.

To validate the warranty, equipment needs to be returned to Kaisertech with an enclosed note of the problems that you have discovered.

Only one cartridge on my tweezers has worn out, and the other tip works. Can I purchase these cartridges separately?

Yes, although two cartridges are needed for the tweezer handpieces to work, they can be purchased individually. You can find the tip that you require on our Replacement Soldering Tips page.

Why should I use JBC soldering equipment?

JBC soldering equipment is the best in the industry. It is frequently being used by government contractors, high reliability OEM’s, CM’s and many other manufacturers. These customers regularly evaluate everything about their soldering process, from the cost of ownership to user safety. They need reliability and thermal performance on every joint, which is why they turn to JBC.

Can I set up a different soldering temperature and sleep temperature for each tool when using multiple tool stations?

Yes, each JBC tool allows you to select a different soldering temperature and sleep temperature. You will be requested to pick up the tool you wish to alter the parameters of when you are setting up your station. All you need to do is pick it up and select the temperature you require.

What Are The Advantages Of Soldering At Lower Temperatures?

Our experience shows that 90% of solder joints using JBC tools can be performed successfully at 350ºC or less, in any case it is not recommended to exceed 370ºC.

How do you clean and care for desoldering tools?

The process of desoldering is a messy business. Therefore, the routine of upkeep is essential to extending the tool life and improving the performance of your desoldering equipment. Without proper maintenance, the tools can become clogged and result in a dramatic loss in performance.

What Is The Most Recommended Wool For Cleaning Soldering Tips?

There are two types of wool that can be used to help keep your soldering tips clean. You will either use inox wool, or brass wool.

What Are The Advantages Of Using The Cable Collectors and Adjustable Tool Holder On JBC Stands?

Each of the JBC soldering stands include an adjustable cable collector and tool holder that is designed to bring both flexibility and comfort to your soldering processes.

How Do You Use The JBC Cartridge Extractor?

All JBC stands and compact stations come equipped with JBC’s quick cartridge extractor. This is specially designed by JBC to allow the user to change their cartridges with minimal effort, without needing to switch off the station.

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